Fees are in Canadian dollars CAD and are paid via etransfer

Ongoing session fees are due the day of the session (prior to the beginning of the session) with the exception of the fee for the “Initial Consultation Session” which in confirmed by payment via etransfer when scheduled.

Many people have benefit coverage for counselling with “Registered Social Workers” with an “RSW” designation and an “Masters Degree in Social Work.” For example: Elizabeth A. Lacey MSW RSW

At the beginning each session (provided payment has been made) detailed receipts are provided. For those with benefit coverage this receipt is submitted to the insurer for reimbursement.  For those without benefit coverage “Registered Social Workers RSW’s” are considered “Regulated Health Professionals” with the Canada Revenue Agency (CRA). Therefore counselling fees can be used as a health expenses when filing income tax.

Cancellation Policy

If you need to cancel or reschedule a session you must give at least forty eight hours notice. If you do not provide forty eight hours notice, you may be charged the full session fee.

If you do not show up for your scheduled session, you will be charged the full session fee. We require a credit card and your authorization for these charges on file while you have an active file at Oakridge Counselling. If these charges apply you will receive notification via email along with a receipt for the charges. Please note that your receipt will say “no show fee” or “late cancellation fee” and is unlikely to be reimbursed by extended health care benefits.